Login

Cart

Your cart is empty

Shipping policy

Where we deliver

We deliver throughout the United Kingdom. Delivery to Ireland, the European Union and selected international destinations may also be available by quotation. Please contact carina@conpannaliving.com before ordering if your destination is outside the UK.

Delivery charges

Delivery is not charged at one blanket rate because our pieces are sent by different trusted suppliers and makers, and some require a specialist service.

  • Your delivery charge is shown at checkout where an automatic rate is available.
  • Large furniture, two-person delivery, remote locations, multi-supplier orders and destinations outside standard UK delivery zones may require a tailored quotation.
  • Where a tailored quotation is needed, we will tell you the cost and obtain your agreement before taking any additional payment.

If you would like the delivery cost confirmed before you order, email carina@conpannaliving.com with the product and your postcode.

Delivery timing

Each product page gives the best current delivery guide for that piece. Many items held in UK supplier stock arrive in around 6–7 working days. Smaller accessories may arrive within 3–7 working days, while larger, imported or made-to-order pieces can take longer.

Supplier stock and lead times can change. We will confirm the expected timing after your order, and you are always welcome to ask us to check availability before purchasing.

Furniture delivery

Furniture is delivered by a suitable courier or specialist two-person service according to its size, weight and destination. Where an arranged delivery is required, the delivery team will contact you to agree a convenient date. Please check doorways, stairs, lifts and access before ordering; we are happy to help you review dimensions.

International orders

International delivery is quoted according to the piece and destination. Deliveries outside the UK may be subject to local import duties or taxes, which are the responsibility of the customer. Delivery times vary by destination.

Something wrong with your delivery?

Email carina@conpannaliving.com and we will chase it for you straight away. If an item arrives damaged, please keep the packaging and send photographs as soon as possible so that we can put it right.